Professional indemnity and Public Liability insurance is recommended for all those who assist others in improving their Health and Wellbeing through provision of one or more of the following treatments/services:

Why do Health & Wellbeing Providers require Professional Indemnity and Public Liability insurance?

Professional Indemnity Insurance will provide protection for the provider in the event that a claim is made against them for incorrect or misleading advice, whereas Public Liability will cover claims as a result of injury to a client or third party in the course of carrying out the services.

A "grey area" could arise where the provider gives advice to a client who then as a result of that advice sustains and injury. To avoid any confusion our policy combines both Professional Indemnity and Public Liability in the one policy with the one Insurer.

A Health & Wellbeing provider needs to ensure any advice and/or treatment is provided with due care. However in the event that a claim is made the Insurance policy will contribute towards both legal fees incurred in defending a claim and any damages payable.

Please Note: Coverage under the policy will be subject to the particular circumstances relating to a claim and the full terms and conditions of the policy.

Policy Features

Price

PI premiums are determined by your Turnover and PL Premiums by the number of staff under your employ. All insurers charge a minimum premium in both respects.

We believe we have negotiated highly competitive premiums for both classes of insurance, and will continue to monitor premium levels available in the market to ensure this remains the case.

Purpose

From a compliance perspective and for your own protection you should have a minimum level of Professional Indemnity(PI) insurance. In the event that the services you provide for a client lead to a claim against that client they will generally look at claiming against the provider. PI insurance will protect you in the event that this occurs.

Convenience

We have designed the Insurance application process so it only takes an average of 5 minutes to complete your application. In most cases your application will be instantly approved online, and you can print your Confirmation of Insurance to prove that you have the requisite cover in place... It's that easy!! All other documentation, such as your tax invoice, policy schedule and wording will be emailed directly to you for your records.

If the policy can't be issued immediately because we require further information, we will contact you generally on the same day.

Renewal

Approximately one month prior to the renewal of your policy you will receive a renewal reminder email with a link that will allow you to review your previous years cover and renew the policy even quicker!

* We have minimized the number of referral situations so that most applications will be automatically accepted. However, if for example you have prior claims we will contact you to facilitate completion of your application personally with the Insurer.

Insurer

Your Insurance policy is arranged by Express Insurance acting as agent of CGU Professional Risks, Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance.

CGU is part of the IAG Group, Australasia's leading general insurance group and an ASX Top 50 company. IAG's businesses underwrite approximately $7.8 billion of premium every year and employ 15,000 people worldwide.

CGU is one of Australia's largest intermediary-based general insurers, providing insurance to Australians for almost 160 years. They Insure in excess of three million policies in total, including over 500,000 Australian homes and one million private motor vehicles.

To underpin the long-term stability of their business, CGU holds capital over and above that required by Australia's Prudential Regulator (APRA).

Charitable Contribution

For each Health and Wellbeing policy completed online we make a donation to Motor Neurone Disease (MND) Australia.

What Is Motor Neurone Disease (MND)

Motor neurone disease is the name given to a group of diseases in which the nerve cells - neurones - controlling the muscles that enable us to move around, speak, breathe and swallow, fail to work normally.

What are the symptoms?

Early symptoms are mild, and include stumbling due to weakness of the leg muscles, difficulty holding objects due to weakness of the hand muscles, slurring of speech or swallowing difficulties due to weakness of the tongue and throat muscles.

How is MND diagnosed?

Many other conditions can mimic motor neurone disease early in the disease. Diagnosis requires an expert neurological opinion and often a series of detailed investigations.

What remains unaffected?

In the majority of cases the intellect and memory are not affected, nor are the senses of sight, hearing, taste, smell and touch. The bowels and bladder are not affected by the disease, although diet and exercise should be carefully monitored. In the PLS (Primary Lateral Sclerosis) form of MND some people suffer from urinary urgency.

Is there a cure or treatment for MND?

At present there is no cure, but coordinated research is being carried out across the world and encouraging progress is being made.

What can be done?

Support people include family, friends, general practitioners, neurologists, occupational therapists, physiotherapists, speech pathologists, psychologists, dieticians, home care nurses, social workers, palliative care workers, community care services and MND Associations in each state and territory.

Where can I find further information?

Information about hereditary factors, different forms of MND, as well as answers to a range of frequently asked questions, is available from the Motor Neurone Disease Association in your state, or from your neurologist.

Lodge a Claim

We will work with you to ensure that claims are handled in a professional manner and that you get a fair outcome from the Insurer. The first step is to lodge your claim form.